From the Hindu News:
The inkling of Optus India move has reportedly come from briefing by the management of the Australian Stock Exchange (ASX) listed company to thousands of its call centre staff about increasing the numbers in India from 500 to 800 on immediate basis.
"On Thursday we reported to staff on the progress of our programme to grow offshore call-centre operations capability to supplement our domestic call centres," Optus spokeswoman Melissa Favero told reporters.
