Welcome to Waiting on Hold. This is intended as a place for people who work in call centres to talk about the things that are important to them. There are about 150,000 people working in the call centre industry in Ausralia, yet there are few opportunities to share stories, swap gossip and get to know what is happening with others in the industry. This is a chance to change that.
Speak up, anonymously if you like, and tell the world what life is like in your call centre workplace. Post a comment, or email the Mad Bunyip (mad_bunyip@hotmail.com) if you want to become a contributer, and tell the world what you think.